As Director of Operations at SHIFT, Kelly is focused on supporting daily operations and leading process management. She brings fifteen years of experience in both operations and customer service in a multitude of business environments, priding herself on the ability to wear many hats. She has a Bachelor’s degree in Merchandising with a Business and Music minor from Eastern Illinois University. Kelly most recently served as Client Relations and Scheduling Manager for Jim Karas Intelligent Fitness & Wellness, working with staff and clients to ensure a superior customer experience. Her personal and professional passion for health and wellness drive her to care for herself and others.
Kelly loves to enjoy all aspects of life. Her weekends are often spent cooking, taking road trips with her husband, gardening, and enjoying the outdoors. She is a classically trained violinist for over 30 years.